Here is how you use the Voice feature to add guests to your list.
Call the Phone Number
Your association will be providing you with a phone number that you can call. Simply, call the number provided from one of the phone numbers listed under your name in your association, listen and follow the instructions of our AI assistant. Please speak clearly when providing the following information below.
Please note that, like any automated system, the AI assistant may occasionally mishear or misunderstand information. If that happens, simply repeat the information clearly, follow the prompts to try again, or complete the process using the EIQ-Connect app.
(Optional): If you have multiple properties, you will be asked which property you would like to add the guest to.
Please choose the type of visitor you'd like to add, options are:
- Guest
- Service
- Delivery
- Ride Share
When selecting a Guest, please provide the first and last name only.
If you select Service, Delivery or Ride Share you will need to provide the company name.
After this step, the system will ask you to verify when the guest will arrive:
Today or Tomorrow
Voice will tell you the information you have provided so far. If you confirm with Yes, guest will be added to your list automatically. If you don't, you can start over.
If you opt-in to use EIQ-Connect app, you will be able to manage your guest list with more details and will also receive a push notification when your guest arrives.